What’s Up With MyCanvas?
We here at Alexander’s are pleased to announce that several of the new features we’ve been promising are now in effect!
If you’ve logged into your MyCanvas account recently, you may have been directed to transfer your projects to our servers. This one time transfer may take several moments to be processed, but once you begin, the transfer will occur even if you exit out of the page. No work will be lost. In fact, you’ll see the addition of a couple fantastic new features such as…
MyCanvas New Share Feature!
MyCanvas is proud to present our new Share feature, allowing you to electronically share your project with friends and family, who can then view your project and purchase a copy of their own at any time! Print, assembly, packaging and shipping is all done in-house from our 45,000 square-foot facility in Lindon, Utah. This means projects can be bought and shipped directly to the recipient, saving you time and money. All photo books are printed on-demand, assembled and shipped within just a few days.
MyCanvas Now Shipping to Canada!
You asked. We listened. Shipping to Canada is now available! We’re grateful to our Canadian customers for staying with us through this transitional process.
We Appreciate Your Patience
Thank you for staying with MyCanvas through this transfer process. We’re eager to continue services for all MyCanvas users. Though these transfers will be slow at first, once the move is complete, the site will be better than ever before.
To learn more about how to transfer your project (hint, it’s shockingly easy!) visit this article at our MyCanvas Blog. If you have any questions or concerns about your MyCanvas projects, please contact MyCanvas support.
A lady who I did not know at the time but is a member (distant) of my family produced a book called the Han and Claspell family tree several years ago. She found me and sent me a link to view the book. It was an amazing book and I had been working with it and putting her information into our files. I have now lost contact with her and the virtual book has disappeared.
I was told she has to give me permission again but I can not find her. Is there any way for you to contact her about the permission. I know because of privacy laws that you cannot give me her information but I would really like to get in touch with her. I was just about to order a copy of the book myself when it disappeared. Her name is Beverly Oxford and that is about all I know.
Please help me contact her or something. I am feeling pretty desperate right now.
Thank you so much for reaching out to us. Our customer service team will be in contact with you via the number you listed. Please let us know if there is anything else we can do to assist you.
The Alexander’s Marketing Team